About UnionBillsPay
1. What is UnionBillsPay?
UnionBillsPay is an all-in-one utility payment app designed to help you trade gift cards, buy airtime and data, pay electricity bills, place online bets and earn rewards—all in one secure app.
2. Who can use UnionBillsPay?
UnionBillsPay is designed for individuals and businesses in Nigeria who want a fast, reliable and convenient way to manage everyday digital payments.
3. Is UnionBillsPay a registered company?
Yes. UnionBillsPay is operated by a company fully registered with the Corporate Affairs Commission (CAC) in Nigeria, ensuring compliance with local business and financial regulations
Account and Registration
1.. How do I create an account on UnionBillsPay?
Simply download the UnionBillsPay mobile app or visit our website, click “Sign Up” and complete the short registration form. You’ll verify your email/phone number and set up a secure password.
2. Do I need to complete KYC (Know Your Customer) verification?
Yes. To comply with financial regulations and ensure transaction safety, users must complete KYC verification using a valid government-issued ID.
3. Can I use UnionBillsPay without funding my wallet?
You can explore the app, but to make transactions like buying airtime or paying bills you’ll need to fund your wallet first.
Wallet and Payments
1. How do I fund my UnionBillsPay wallet?
You can fund your wallet using bank transfer.
Funds reflect almost instantly once payment is confirmed.
2. Can I withdraw money from my UnionBillsPay wallet?
Yes, you can withdraw your balance directly to your Nigerian bank account.
3. What services can I pay for using UnionBillsPay?
You can:
- Buy airtime and mobile data
- Pay electricity, cable TV, betting bills, etc.
- Purchase gift cards
Security
1. Is UnionBillsPay safe to use?
Yes. We employ industry-standard data encryption, 2FA (two-factor authentication), and KYC verification to ensure user safety.
2. What should I do if I encounter a transaction issue?
Contact our Customer Support Team through the in-app chat or send an email to help@unionbillspay.com.ng our team is available 24/7 to assist you.
3. Does UnionBillsPay have a referral or reward program?
Yes! You can earn bonuses by referring friends to UnionBillsPay. Details are available in the Rewards section of the app.
Support
1. What makes UnionBillsPay different from other fintech apps?
UnionBillsPay combines multiple essential services like utility payments, gift card trading, betting payments and rewards into one secure, fast and user-friendly platform—all within one intuitive platform.
2. Where can I download UnionBillsPay?
UnionBillsPay is available on the Google Play Store and the App Store. Visit www.unionbillspay.com.ng for direct download links.
3. How can I stay updated on UnionBillsPay news and updates?
Follow us on our social media channels:
Instagram: @unionbillspay
Facebook: @unionbillspay